Card benefits, read from the guide
American Express Green travel insurance: what it actually covers
Trip delay pays up to $300 per trip once a flight is delayed more than 12 hours. You have 60 days from the delay to open the claim.
Every figure below is read from American Express’s own Guide to Benefits, Trip Delay Insurance, read on 2026-07-25. Not from a comparison site.
Everything the card covers
| Benefit | Pays up to | Per | File within |
|---|---|---|---|
| Trip delay | $300 | trip | 60 days |
| Auto rental damage unverified | $50,000 | not known | not known |
| Lost or damaged baggage unverified | $1,250 | not known | not known |
Rows marked unverified (2) come from a compiled third-party summary rather than this issuer’s guide. Treat those amounts as indicative until we have read the guide itself.
What each one means in practice
Trip delay
Twelve hours is the common threshold. A delay of six or eight hours, which is long enough to ruin a day and cost real money, does not reach it.
Air traffic control delays are not on the covered list, which catches people out because it is one of the most common reasons a flight runs late.
Unusually, a delay caused by lost or stolen travel documents is covered.
Strikes are not covered here, though most cards do cover them.
The entire cost has to go on this card. A partial payment does not qualify.
A round trip is required. One-way travel is not covered.
What this card does not cover
Had a delayed flight on this card? Check it against both the federal rules and these benefits. Free, no account, answer on the page.
Filing a claim
Claims are handled by New Hampshire Insurance Company (AIG), not by American Express directly. Open the claim at aig.claimnotify.com/americanexpress or call 1-844-933-0648.
Opening a claim and sending the documents are two different deadlines. Open it early, even while you are still collecting receipts.
Other cards
Source. American Express Guide to Benefits Trip Delay Insurance, $300 / 12 hours variant, read in full on 2026-07-25. Benefits change, and the guide in your own account is what governs your claim. If a figure here disagrees with yours, tell us and we will read it again.