Card benefits, read from the guide
Chase Ink Business Cash Baggage Delay: what you get and how long you have
Chase Ink Business Cash pays up to $300 ($100 a day) when your bag is delayed over 6 hours. Up to $3,000 if it is lost or damaged. Below: the exact trigger, what counts as an essential item, who is covered, and the deadline — read from Chase’s own benefits guide.
Everything else Chase Ink Business Cash covers: delays, cancellation, car hire
The largest benefit on this card is auto rental damage, at up to $60,000 per incident, filed within —.
Quick answer
- Baggage delay$300 after 6 hours
- Lost or damaged baggage$3,000
- Auto rental damage$60,000
Everything the card covers
| Benefit | Pays up to | Per | File within |
|---|---|---|---|
| Auto rental damage | $60,000 | incident | — |
| Lost or damaged baggage | $3,000 | traveller | — |
| Baggage delay | $300 | traveller | — |
| Travel accident unverified | $500,000 | not known | not known |
Rows marked unverified (1) come from a compiled third-party summary rather than this issuer’s guide. Treat those amounts as indicative until we have read the guide itself.
What each one means in practice
Auto rental damage
The entire cost has to go on this card. A partial payment does not qualify.
Primary when rented for commercial or business purposes; secondary when rented for personal reasons. Vehicles over $125,000 MSRP excluded; rentals over 31 consecutive days excluded.
Lost or damaged baggage
The limit is per person rather than per trip, so a family of four on one booking can reach $12,000 rather than $3,000.
Sub-limits apply: $500 for jewelry and watches and $500 for cameras and electronics. Those come out of the total rather than sitting on top of it.
Baggage delay
The limit is per person rather than per trip, so a family of four on one booking can reach $1,200 rather than $300.
It pays $100 a day for up to 3 days, not $300 at once.
Baggage has to be delayed more than 6 hours, measured from when you arrive rather than when the bag was checked.
What this card does not cover
Had a delayed flight on this card? Check it against both the federal rules and these benefits. Free, no account, answer on the page.
How to file a claim
Who handles it
Virginia Surety Company, Inc. (Assurant)
Not Chase directly. Calling the number on the back of your card will usually get you transferred.
Start a claim at chasecardbenefits.com →
Or call
What to keep
- The airline’s written explanation of the delay or cancellation.
- Your card statement showing the fare was paid on this card.
- Itemised receipts for everything you are claiming.
- The original itinerary, including the flight numbers and dates.